The Palace Hotel Kota Kinabalu

We loved everything about the property. It is quiet, have a lovely nature feel with the greenery, lovely breakfast with variety everyday, lovely comfortable bed and pillows. The room and property very clean and maintenance up to date. The staff are amazing - Bridgette on reception exceptional customer service, Hilary in the restaurant exceptional service best we have had since we have been away in Malaysia 3 months - both are a credit to the team, great gym with all equipment working, swimming clean - thoroughly recommend especially for the price oh and Netflix which is a bonus

When I first arrived at the front of the hotel, the hotel looks like a old hotel. But once I step in, they are in the middle of renovation which I think is going to look new. The interior of the room is beautiful and doesn't look old. I like the bed is very huge and the staff is very friendly and nice. They have provided baby crib like I requested. The toilet is also nice and the room is quiet. I like they provided netflix and parking. Not many hotel provided parking in KK.

The rooms that we stayed in were spacious, clean and the bed was comfortable. Shower and toilet were clean, the fridge and air conditioning working fine. The breakfast was quite basic but the food taste was above average. A good place to stay if you drive or have private transport arranged.

1) Restaurant the food was delicious 😋 and offortable too. We had our tea break there. 2)Hotel room very good 3) tv better using 4k 4) wifi very strong

We were greeted by a warm smiling concierge upon our arrival at the hotel. Not only that, when we stepped into the lobby, we were greeted with the sweet smelling aroma of the hotel. Check-in was smooth. We loved our corner room 416. It was immaculately clean with white sheets, bouncy pillows and functioning air conditioning unit. The toilet was really clean too. The pleasant flowery aroma and the cleanliness of this hotel made it a perfect start to my trip in Kota Kinabalu.